Frequently Asked Questions

We offer a wide variety of eco-friendly paper bags including shopping bags, gift bags, food packaging bags, and custom-printed bags. All our bags are made from sustainable, recyclable materials and are 100% biodegradable.

Yes! We offer custom printing services for your business. You can add your logo, brand colors, and custom designs to our paper bags. Contact us for a quote on custom printing services.

Our minimum order quantity varies depending on the product type and customization requirements. For standard bags, the minimum is typically 500 units. For custom-printed bags, the minimum may be higher. Please contact us for specific requirements.

Standard orders are typically processed within 3-5 business days. Custom orders may take 7-14 business days depending on the complexity. Shipping times vary by location within Ethiopia, usually 2-5 business days for delivery.

We accept various payment methods including Chapa, TeleBirr, CBE Birr, Bank Transfer, and Cash on Delivery (for eligible orders). All payments are processed securely.

Currently, we primarily serve customers within Ethiopia. For international shipping inquiries, please contact us directly to discuss options and shipping arrangements.

We accept returns within 7 days of delivery for items in their original condition and packaging. Custom or personalized items may not be eligible for return unless they are defective. Please contact us for return authorization.

Absolutely! All our paper bags are made from sustainable, recyclable materials. They are 100% biodegradable and eco-friendly. We are committed to environmental responsibility and sustainable practices.

Yes, once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor your order's delivery status.

Yes, we offer competitive pricing for bulk orders. Discounts vary based on order quantity. Please contact our sales team for a custom quote on bulk orders.

We offer paper bags in various sizes to meet different needs. Standard sizes include small, medium, large, and extra-large options. Custom sizes are also available upon request.

To place a bulk order, you can contact us directly through our contact form, email us at info@greenbag-ethiopia.com, or call us at 0927956699. Our team will work with you to create a custom quote based on your requirements.