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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 15, 2026

Introduction

GreenBag Ethiopia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website, you consent to the data practices described in this policy. If you do not agree with the data practices described in this policy, you should not use our website.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Place an order
  • Subscribe to our newsletter
  • Contact us through our website
  • Participate in surveys or promotions

This information may include your name, email address, phone number, shipping address, billing information, and payment details.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages you visit and time spent on pages
  • Referring website addresses

How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders and manage your account
  • To communicate with you about your orders and inquiries
  • To send you marketing communications (with your consent)
  • To improve our website and services
  • To detect and prevent fraud and abuse
  • To comply with legal obligations
  • To personalize your experience on our website

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and data analytics.
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
  • With Your Consent: We may share your information with your explicit consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

We use industry-standard encryption technologies and secure payment processors to protect your sensitive information, including credit card details.

Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Rectify inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing your personal information
  • Data portability (receive your data in a structured format)
  • Withdraw consent at any time

To exercise these rights, please contact us using the information provided in the Contact section below.

Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@greenbag-ethiopia.com

Phone: 0927956699

Address: Addis Ababa, Ethiopia